The best customer Service I have received as been at Sam Ash
Musician equipment store. I’ve been going there since 2009 and never look back,
I used go to Guitar center because they had better selection on equipment but
their customer service was “stinky”. So I decide to go to Sam Ash. I remember the
first time I walk in through the doors I got a nice greeting with a smile and
very friendly service. I was looking for DJ equipment for my business, amps,
lights, DJ gear, and recording equipment. The person that worked there immediately
attended me with a smile and a friendly voice and wasn’t trying to rush me into
buying right away. He asked about how I came
to be a DJ and we talk about what I was looking for, and what was most suitable
Equipment within my budget. I was there for a whole hour, but the guy there
save a couple of hundred dollars that I knew I surely would off spend at Guitar
center. I spend about twenty five hundred dollars. They’ve even help carry the
stuff back to my truck. Went I got home I was very pleased with the customer
service that I decide to go back the next week because I had a gig and I needed
the appropriated cables for the equipment to work. Went back the following week and spoke the
same person and got the cables that needed but this time. I felt that the
person was rushing me and trying to help some other customer at the same time. I
didn’t go back for a few months or so, but when I did to my surprise no longer
was that person who help me working there. Some else help me and was just as
helpful and friendly as the other person the very first I was there. So I was
please and have been going there for all my Audio needs ever since. To me, that
is great customer service; been knowledgeable and friendly and not rushing customers
to buy.
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