In
my option the analogy of the consumer market is like a hierarchy is made of big
to small companies. GE is the top company in America they sell everything. But
not directly to their consumers, but rather to their fellow business to
business industrial and commercial companies, the major factors that influence
buyer are emotional attachments, second the needs and third the wants. Maslow
theory of needs gives us the perfect examples of how and why people buy, but
the major difference between the consumer customer and buyers are the
understanding of each individual needs. The buying decisions are much more
complex. An average consumer buying a refrigerator might do a little online
research and then pop out to the local Best Buy to compare models before buying
one. In contrast, buying a batch of jet engines involves a tortuously long
buying process, dozens or even hundreds of decision makers from all levels of
the buying organization, and layer upon layer of subtle and not-so-subtle
buying influences. (Marketing: An
introduction for education management Corporation’s page: 158). The
adoption and diffusion of new products is the whether the consumer thinks the
product is the right choice for his or her needs and whether to use it or not. The Major factor that influence buying
behaviors are individual factors & environmental factors such as,
organizations, interpersonal, individual, a detail demographic of buyers, But
most importantly “the value” in what their buying. The First process of business buying is the
solution to a problem: recognizing the problem in-order to come up with the
solution, product analysis: analyzing the product for customer value, proposal
solicitation: a marketing document that
states the solutions and values to customers better that competing solutions
final stage the performance review in which the buyer assesses the suppliers
performance and provides feedback.
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